Amazing VIP Club FAQs
The Amazing VIP Club is our all-new loyalty club program. By becoming a member, you will enjoy:
- Always the BEST DISCOUNTS & DEALS when you buy your admission tickets online
- SAVE $30 when you book a birthday party online for a Saturday or Sunday
- SAVE $50 when you book a birthday party online for a Monday-Friday
- 4x a year members-only special deals
- First notice about new games, specials and events
- Birthday card for each child in your account with special gifts during you child’s birthday month (Enroll before the 1st day of the birthday month to receive a birthday card)
Membership is open to anyone age 13 and older with a valid email address. Parents who add information about their children to their account will enable us to send a personalized birthday greeting postcard to their enrolled children as well.
Nope! Membership is completely FREE.
Enrollment is fast and easy. Simply go to our website and click the link titled “VIP CLUB MEMBER”. From there follow the simple enrollment steps to create your username and password that will allow you to instantly access online discount savings.
Almost instantly! As soon as you enroll online, you can login as a member and access the member discount page. From the discount page, you can access the members-only deals for both birthday party reservations and for double discounts on advance admission play packages.
Our enrollment system will also send you a confirmation email within 24 hours of registering. Your email will immediately be added to our database to be able to send you information on specials, deals, and members-only opportunities throughout the year.
All member benefit discounts are accessible to you simply by logging in as a member and clicking on the corresponding discount icon on your member profile. There may be additional times throughout the year that we send special discounts to you via email.
Always remember, you must first login to your member page and then click the discount icon to unlock your access to members-only pricing.
To make our system fast and accessible 24 hours a day, and to protect the privacy of your personal information, guest services cashiers at our store do not have access to your account. All discounts and deals are always, and in most cases, only available to you via the member profile page once you login and shop online.
Guests can now login and update information 100% online at any time. If a guest is an active, enrolled member, the system will allow the login to go through. If a guest is not, or can’t remember their password, the online system will assist with resetting the password or completing registration.